Refund Policy

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Thank you for choosing ManzaLuxart for your handcrafted art and handmade items! We take great pride in the quality and uniqueness of our products, and we want you to be fully satisfied with your purchase. Please review our refund policy below:

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All Sales Are Final

As a company dedicated to creating and selling handcrafted art and handmade items, all sales are final. We do not offer refunds, exchanges, or cancellations once an order is placed. Each item is carefully made with attention to detail, and we ensure that it is in perfect condition before shipping it to you.

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Damaged or Defective Items

While we stand behind the quality of our handcrafted products, if your item arrives damaged or defective, please contact us within 3 days of receiving your order. We will require photographic evidence of the damage or defect to assess the situation and, if applicable, offer a resolution.

Note: ManzaLuxart will not cover the cost of return shipping for damaged or defective items. Once we receive the returned item, we will work with you to either replace it (if available) or issue a store credit for the same value.

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Order Issues or Concerns

If you experience any issues with your order or have any concerns, please reach out to us as soon as possible. While we do not accept returns or offer refunds, we are committed to resolving any problems to the best of our ability and ensuring your satisfaction.

 

Custom or Personalized Orders

For custom or personalized orders, please note that all sales are final. We encourage customers to carefully review their custom order details before confirming the purchase.